Digital Gift Cards

You can create a digital gift card as a product that shoppers can buy on your storefront.

The steps are similar to creating a normal product in your catalog; however there are some unique steps that are required in order to correctly create and configure the digital gift card on your storefront.

You can create two different types of digital gift cards: standard product gift cards, and configurable gift cards with value options.

Refer to the following sections for more information about digital gift cards:

Digital Gift Card Types

You can create two types of digital gift cards. It is important to identify the type of digital gift card you wish to create first, because the steps to create each one are slightly different.

Standard Product Gift Cards

Standard product gift cards have one set price that shoppers cannot change on the storefront. Standard gift cards have a set price that you set and that's the only amount shoppers can buy for the gift card.

For example, you create a $50 standard product gift card. This gift card appears on your storefront as a product that has a set $50 price, and shoppers cannot change or select a different amount.

Configurable Gift Cards

Unlike standard product gift cards, configurable gift cards allow you to specify various monetary amounts for gift cards. Configurable gift cards allow you to group multiple monetary amounts, which the shopper can choose from, on one storefront product page. Since a configurable gift card with value options is a product with variations, each of the monetary amounts have their own product code that is related to the base product's code.

For example, you create the base configurable gift card and you set its price to $0. Then, you add value options for $5, $10, and $20 to the base product. Each of the value options has its own product code, and the shopper can choose one of these options from a list on the storefront page.

Create a Standard Product Gift Card

Creating a standard product gift card consists of the following steps:

  1. Create the Product Type
  2. Create the Gift Card Product

Create the Product Type

You must first create the product type for your gift card so that Kibo eCommerce knows the product is a gift card.

  1. Go to Catalog > Product Types.
  2. Click Create New Product Type.
  3. Enter a Name.
  4. Under Supported Usage Types, ensure that Standard Product is selected. Tip:  If you plan on creating configurable gift cards, select Configurable Product with Options in addition to Standard Product. You can use the same product type for the two different gift card types.
  5. Under Advanced, select This Product Type is a Digital Gift Card.
  6. Click Save to save and close the product type editor.

Create the Gift Card Product

After creating the product type, you then create the gift card product and apply the product type you previously created.

  1. Go to Catalog.
  2. Click Create New Product.
  3. Click the Plus button on the global tab to add the gift card to a specific catalog.
  4. Enter a Code for the gift card.
  5. Select a Status for the gift card.
    The Status drop-down menu does not appear if you did not previously select a specific catalog.
  6. Under Product Type, select the gift card product type you previously created.
  7. Under Product Usage, select Standard Product.
  8. Enter a Name for the gift card.
    This is the name that appears on your storefront and is visible to shoppers.
  9. (Optional) Enter a Short Description, a Full Description, and add a Product Image.
  10. Under Price, specify the price you wish to charge for the gift card.
  11. Under Gift Card/Credit Value, specify the credit amount the gift card is for.
    This field defaults to the same value you entered for Price.
  12. (Recommended) Under Product Discounts, Kibo eCommerce recommends to select Restrict discounts on this product to prevent discounts being applied to the gift card price.
  13. Under First Available Date, ensure the correct date is selected when the gift card product first became available.
  14. (Optional) Add any applicable properties, categories and SEO information to the gift card.
  15. Click Save to save the gift card product.
  16. If your product publishing settings are set to Staged, complete your product publishing workflow to publish the gift card.

Create a Configurable Gift Card with Value Options

Creating a configurable gift card product consists of the following steps:

  1. Create the Product Attributes
  2. Create the Product Type
  3. Create the Gift Card Product

Create the Product Attributes

You must first create product attributes that provide the selectable monetary amounts for the gift card.

  1. Go to Catalog > Attributes.
  2. Click Create New Attribute.
  3. Enter an Attribute Label.
    This label appears on your storefront and is visible to your shoppers.
  4. Enter an Administration Name.
    This field defaults to the Attribute Label value, but you can specify another name to help you better identify the attribute.
  5. If not already populated, enter an Attribute Code.
    This field defaults to the Attribute Label value.
  6. Set the Input Type to List.
  7. Under Attribute Type, select Option.
  8. Set the Date Type to either Text or Number.
    Text allows you to add in the dollar sign to the monetary values in the list. Number only supports numerical values.
  9. Under Values, add the individual monetary amounts that your gift cards come in. Tip:  Press Enter after typing in each value to quickly add your values to the list.
  10. Click Save to save the product attribute.

Create the Product Type

After creating the product attributes, you then create the product type so that Kibo eCommerce knows the product is a gift card.

Note:  If you previously created a gift card product type, you're not required to create an additional gift card product type for the configurable gift card. However, if you use an existing gift card product type, you'll need to add your product attributes to the product type as Options.
  1. Go to Catalog > Product Types.
  2. Click Create New Product Type.
  3. Enter a Name.
  4. Under Supported Usage Types, ensure that Configurable Product With Options is selected. Tip:  If you plan on creating standard gift cards, select Standard Product. You can use the same product type for the two different gift card types.
  5. Under Options, click Add.
  6. In the Attribute list, select the product attribute you previously created for the monetary gift card amounts.
  7. In the Values list, select the monetary value amounts that you wish to offer the gift card in. Each selection appears in the Selections list. Note:  The sequence the monetary values appear in the Selections list is the same sequence they'll appear in to shoppers.
  8. Click Done.
  9. Under Advanced, select This Product Type is a Digital Gift Card.
  10. Click Save to save the product type.

Create the Gift Card Product

After creating the product attributes and product type, you then create the gift card product and apply the product type you previously created.

  1. Go to Catalog.
  2. Click Create New Product.
  3. Click the Plus button on the global tab to add the gift card to a specific catalog.
  4. Enter a Code for the gift card.
  5. Select a Status for the gift card.
    The Status drop-down menu does not appear if you did not previously select a specific catalog.
  6. Under Product Type, select the gift card product type you previously created.
  7. Under Product Usage, select Configurable Product With Options.
  8. Enter a Name for the gift card.
    This is the name that appears on your storefront and is visible to shoppers.
  9. (Optional) Enter a Short Description, a Full Description, and add a Product Image.
  10. Set the Price and Gift Card/Credit Value to $0. Note:  The base gift card should have a price of $0, and the individual gift card variances will have a price according to their respective monetary values.
  11. (Recommended) Under Product Discounts, Kibo eCommerce recommends to select Restrict discounts on this product to prevent discounts being applied to the gift card price.
  12. Under First Available Date, ensure the correct date is selected when the gift card product first became available.
  13. Under Options, click Select Values.
  14. In the Edit Variants dialog box, click Update Options.
    The product attributes you previously created appear.
  15. Select the monetary values you wish to offer the gift card in.
  16. Click Save.
  17. In the Edit Variants dialog box, complete the following steps for each applicable gift card variant:
    1. Enable each individual gift card variant.
    2. (Optional) Enter your own product code for each variant. If you don't enter a product code, Kibo eCommerce automatically creates one for you.
    3. Under Extra Price, enter the amount you wish to charge for each individual gift card variant.
      For example, you have a $50 gift card variant, so you enter $50 in Extra Price.
    4. Under Gift Card/Credit Value, enter the credit amount the gift card is for.
  18. Click Save in the Edit Variants dialog box to save your product variants.
  19. (Optional) Add any applicable properties, categories and SEO information to the gift card.
  20. Click Save to save the gift card product.
  21. If your product publishing settings are set to Staged, complete your product publishing workflow to publish the gift card.