Reporting

Use the Reporting page to access free, interactive eCommerce reports that pull your business data from the Kibo eCommerce Data Warehouse. You can leverage the data from these reports to gain insight into your business and to tailor your product offerings.

There are three report categories:

Each section on the Reporting page represents a report category and can contain multiple reports and data visualizations. You can sort and filter tabular report results or export report data in .csv format.

Reports

Run a Report

Reports are based on the following user-defined parameters:

To run a report:

  1. Log in to the Dev Center Launchpad.
  2. Click a production tenant.
  3. Click Reports.
  4. Click the Site drop-down arrow and select a site.
  5. Select start and end dates.
  6. Click Run Report.
Tip: Hover over data points in any of the visualizations to see exact totals.

View Report Details

In order to accommodate all reports and visualizations, the Reports page truncates reports that exceed too many rows. You can open these reports in a modal window to see more report details.

To view report details:

  1. Run a report.
  2. Scroll to the report you want to view.
  3. Click View all [x] rows at the bottom of the report.
  4. Do one of the following:
    • Increase the number of rows to show on the page.
    • Navigate through multiple pages of results.

Sort and Filter Results

After running a tabular report and viewing the details, you can:

For example, to see all completed orders sorted by date in descending order, do the following:

  1. Run a report.
  2. Scroll to the Order Summary Report.
  3. Click View all [x] rows.
  4. Enter "completed" in the Filter results... text box.
  5. Click the Date column header to sort the results in descending order.

Sorting and filtering is not supported by non-tabular reports.

Export Report Data

To manipulate or archive tabular report data outside of the Kibo eCommerce platform, you can export it in .csv format. You cannot export non-tabular reports.

To export report data:

  1. Run a report.
  2. Scroll to the report you want to export.
  3. Click View all [x] rows.
  4. Click Download as CSV.
  5. Choose a place to save the exported file.