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Direct access to our expert team of developers, designers and strategists

Mozu Professional Services

With Mozu Professional Services, you get access to a dedicated team of expert developers, designers and strategists. Choose from a full range of professional services designed to help expand your business and enhance your customer experience, all through the Mozu platform.

ONBOARDING AND IMPLEMENTATION

Our experts will create a go-live plan aligned with your needs and timeline. Leverage our team to help your own fully optimize the functionality and power available in the Mozu platform.

INTEGRATIONS AND CUSTOM DEVELOPMENT

Work with our experts as they help you integrate Mozu into your existing systems as well as create custom widgets and functionality to extend the brand experience and reach customers across every channel and device.

RE-PLATFORMING AND MIGRATION

Move your existing commerce business to Mozu without the hassle of managing it internally. Our migration services include the analysis and conversion of your content and data with a focus on fully optimizing your end solutions rather than simply moving information.

BUSINESS CONTINUITY

Mozu is flexible enough to handle even your most unique Support and IT needs. We offer tailored solutions to ensure dependable business functions, including risk management, customer service level agreements, infrastructure support and disaster recovery.

THEME DEVELOPMENT

Implement a beautiful, engaging site that converts visitors to customers with custom themes, responsive design and mobile-friendly functionality tailored for your brand.

CUSTOM DESIGN

Leverage full-service digital brand development that’s specific to your needs, from logos and marketing assets to custom widgets and themes.

CREATIVE STRATEGY AND USER EXPERIENCE

Enhance your digital brand experience and stand out from the crowd with help from our Mozu team of experts.

COMMERCE STRATEGY

Refine your business research and planning, including business assessments, competitive research and omni-channel sales strategies.

USABILITY ANALYSIS AND RESEARCH

Get to know your customer better so you can improve your shopping experience and sales processes.

MARKETING CONSULTING

Complete digital marketing strategies, including SEO/SEM, analytics, social media, shopping engines and conversion optimization.

CUSTOMIZED TRAINING PROGRAMS

Get your team up-to-speed quickly with personal, in-house training sessions led by certified Mozu instructors.

VIRTUAL CLASSROOM TRAINING

Our live instructional training classes will help you learn the details of Mozu’s many features.

TRAINING WORKSHOPS

Participate in Mozu workshops to supplement virtual classroom training and ask follow-up questions about specific topics.

Mozu professional services packages

Mozu Professional Services Packages provide your business efficient bundled offerings aligning to the most common challenges facing enterprise commerce. Our team of experts addresses the foundational needs of modern business and guides you through a targeted, in-depth experience that helps gain stakeholder support, streamlines operational and business processes and accelerates future growth.

GUIDED GO-LIVE

Leverage our experts to accelerate the launch of your Mozu commerce site. Beginning with information architecture and ending with a fully responsive site, Mozu services will be with you every step of the way in preparing your new online presence.

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    • Information Architecture
    • Data Migration: Product, Customer, Order History, Content
    • Design Services: Theme customization optimized for responsive design and based on your existing brand
    • Up to three integrations (Payment Gateway, Email Marketing, CRM)

PROOF OF CONCEPT

This is a short-term business and technical review of Mozu against your business needs. If you need proof supporting a project approach or a prototype to evangelize internally, this is an ideal approach. By engaging with our expert teams, you receive a project concept document you can share with key stakeholders and prove the value of re-platforming.

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    • Migration setup to test the most critical portions of your complex data structure
    • Access your site within a sandbox environment
    • Deep dive into your commerce requirements, including dedicated business analysis and information architecture design
    • Result will jump-start your project timeline as the foundation for deploying with Mozu

STRATEGY WORKSHOPS

Mozu workshops consist of a detailed, two-day session to focus on your unique business challenges. Workshops can focus on either business or technical needs and deliver a set of comprehensive recommendations and next steps to help you start your project or improve business performance.

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    • Workshop Types: Requirements, Solution Architecture, Information Architecture, Product Catalog Management, Omni-Channel Preparation, SEO Enhancements/Effectiveness, Site Assessment for User Experience/Performance
    • Defined processes to elicit requirements for your unique business needs
    • Pre-workshop assessment includes a preliminary evaluation based on your current platform and business needs

SITE OPTIMIZATION

Once your site is running on the Mozu platform, our enterprise commerce experts can assess your site, evaluate your technology options and recommend opportunities for improvement. You will receive a detailed actionable report your team can use to maximize online sales and optimize customer touchpoints.

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    • Heuristic evaluation of user experience against industry standard best practices
    • Analyze user and administration workflows for recommended information architecture and data implementation updates
    • Review web analytics and reporting setup for merchandising improvements
    • Evaluate SEO/SEM configuration and email marketing strategies